
Giuliano Maietta medal 5300 15 days ago
TranslateCosa hai provato a fare?
Update app version 622 (iPhone)
Cosa è successo invece?
I updated the app on iPhone and I can't log in anymore
Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both
Il problema si è verificato nell'App, sul PC o in entrambi?
App
Qual è il modello del tuo dispositivo?
Iphone
Qual è il sistema operativo?
iOS
Qual è il numero di versione del sistema operativo?
26.3.1
Può essere riprodotto il bug?
I was notified by a manager who recently updated the app to version 622 of iGP Manager that it no longer works on iPhone. He told me this: "I updated the app on iPhone and I can't log in anymore." Luckily, I haven't updated it yet. Can you fix this?
Commenti addizionali:

Giuliano Maietta medal 5300 15 days ago
TranslateI updated the app thinking it would fix some bugs (monochrome cars in 2D races). I can confirm that there are issues with the login page. If you press "Sign in with Apple," the page doesn't load (to log in, you have to close the app and reopen it). In some cases, the same problem occurs even when you log in by pressing "Login" and entering your username and password. Sometimes it loads, sometimes it doesn't, and to log in, you have to close the app and reopen it again.
No, it's not an Internet problem because the same problem occurs with both WiFi and mobile data.
VIP
Jack Basford medal 5196
CEO & CTO 15 days ago
Hi, the only solution I've seen that definitely works so far is to uninstall then install the app fresh.
It looks like something is playing up in the update process, but a clean install works fine.

Giuliano Maietta medal 5377 15 days ago
TranslateI tried uninstalling and reinstalling the app as you suggested. It still has the same problem. Nothing has changed. Once you log into the app (by closing the app and reopening it), the game behaves normally. The problem is trying to “sign in with Apple”
P.S. Sandy Carr explained in detail in the forum how iPhones behave when you press the "Sign in with Apple" button.
VIP
Jack Basford medal 5196
CEO & CTO 15 days ago
Try now. I just applied a fix for this very problem.

Giuliano Maietta medal 5377 15 days ago
Translateok I tried 3 times. Now it works.