In progress

VIP ruling

¿Qué has intentado hacer?
play in the league

¿Qué es lo que ocurrió?
Today my VIP subscription expired and it won't let me run  the league I'm in because it says I can't run more than 3 races a day.

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
PC

¿Qué sistema operativo posee su PC?
Windows 11

¿En qué navegador ha experimentado el problema?
Chrome

¿Se puede reproducir el error?
yes

Comentarios adicionales:
I think this is a huge mistake. I hope to receive at least the 3 tokens from the race.

I want you to let me play in the league I'm staying in.

Right now, you're letting me play in one of the leagues I had when VIP was activated, but tomorrow it will happen again and you won't let me play in Motorland Gas, which is the league I decided to stay in.

The system is correct. You have League 1, League 2 and League 3. When the VIP ends, you are still active in League 1, but you can't tell me that I already competed in three races that day and not let me set up the league I decided to stay in, let alone continue participating in the other two leagues I no longer participate in.

The whole system is very confusing. Where I used to be able to switch from one league to another, that option is no longer available. I just checked and found that by going into the history, I was able to leave the leagues, but even so, when you switch from being a VIP to not being a VIP, the limit of three races per day should not apply. I was in 3 leagues at 8 p.m., 9 p.m. and 10 p.m. If, when my VIP status ends, I want to stay in the 8 p.m. league, I should be able to race that day even if 24 hours haven't passed.

Could you activate my account so I can play in the league I'm currently in today?

Could you activate my account so I can play in the league I'm currently in today?