
Johan Wilkins medal 50001 year 245 days ago TranslateWhat did you try to do?
Nothing. logged in and presented with flag that account is up for deletion
What happened instead?
I got a flag for deletion
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 12
What is the operating system?
iOS
What is the version number of the operating system?
18.3
Can the bug be reproduced?
I can’t cancel it as it doesn’t want me to. So yes, repeatable
Additional comments:
Can you fix it before I lose the entire account for no reason?

Simone Ruberti medal 61221 year 245 days ago Translatesame problem with a countdown of 6d 6h XXm....
i m scared to push the botton to "cancel the deletion"

VIP
michal cihanek medal 53931 year 245 days ago Same problem.i spend to much money for this game

Ovih Sapiens
SUPPORT AGENT medal 50001 year 245 days agoHello,
I've reported this incident to the rest of the team.

Lyle Lemuel Garibay medal 77351 year 245 days agoWhat did you try to do?
I logged in just now and was greeted with an account deletion notice due in five days
What happened instead?
I can't cancel the deletion notif. If I tap on the cancel deletion button there is a prompt to input digits shown on the screen to permanently delete the account, no option to opt our nor cancel it.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung A34
What is the operating system?
Android
What is the version number of the operating system?
Android 13
Can the bug be reproduced?
I am not sure
Additional comments:
The deletion notice is only shown on the mobile app. I logged in on the PC application and it's not showing up.

Ovih Sapiens
SUPPORT AGENT medal 50001 year 245 days agoHello,
There is nothing wrong with the accounts, so please don't worry about that message you received. It was a caching error. The accounts will not be deleted.

Jack Basford
CEO & CTO medal 51311 year 245 days agoThat has to be the strangest bug so far. This was a server-side cache issue that displayed and distributed notices incorrectly. It's resolved now. If not, it will disappear within 5 minutes.
Your accounts are okay, so you can ignore the warning. I've double checked and they were never even queued for deletion, the message displayed in error.