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Forums > Global Forums (English) > Help & Support

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Can't login to my account

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Damian van Andel medal 5000
4 years 1 days ago Translate
If i want to login to my old account, i get the notification that this user is not found or inactive. Is there any possbility i can regain access to this account? I am sure i used the right e-mailaddress, but if i want to reset my password is i still get the same notification.
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Connor Cooper medal 5713 Super Mod
4 years 1 days ago
Hello,

Please follow the instructions in the FAQ to contact the support team and they will be able to help you with your login issue. 

FAQ link - Help, I cannot access my account!
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Ovih Sapiens medal 5000 SUPPORT AGENT
3 years 365 days ago
Hello,

This problem has been solved through email.

Greetings! :-)
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