ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
RE-RUN

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
medal 5858
46 days ago (Last edited by Carlos Santangelo 46 days ago) Translate
During today's league race in Great Britain, we unfortunately experienced some serious technical issues at the end of the race.... and this race was skipped from the schedule.
We’ve spoken with the League Owner, and he has kindly agreed to a re-run. Could you please assist us in resetting for this race?


https://igpmanager.com/app/p=league&id=75422
md-quotelink
medal 5858
46 days ago Translate
Any news?
md-quotelink
medal 5852
45 days ago


Just flagging that support is already struggling to keep up with current demand, with some cases going 5+ days without a response. It’s likely to worsen as user volume increases, especially if the user base grows as planned, potentially leading to even longer delays and more unresolved issues if not addressed.
md-quotelink
Moderator medal 5195
45 days ago (Last edited by Frank Thomas 45 days ago)
Unfortunately the RACER X is correct. There's currently only Jack handling everything, the paperwork running a company, a lot of the bug fixing and programming (the remaining is mostly foundational groundwork like for Unity and all the APIs required to run the game and integrate it into the different app ecosystems, iOS/Apple, Android/Google mostly), and also all support. It's too much, but sadly the game is way underfunded for its potential.

I'll forward it, in the hope it might resolved in time. I notice there's a time shift in the races, which time should it be, 20:00 or 21:00 UTC/GMT?
md-quotelink
CEO & CTO medal 5531
45 days ago
This should be fixed now. Tokens were issued to all impacted leagues.
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.